Bài giảng Lãnh đạo - Lê Hoàng Ninh

Nội dung text: Bài giảng Lãnh đạo - Lê Hoàng Ninh

1. LÃNH ĐẠO ( LEADERSHIP) PGS, TS LÊ HOÀNG NINH VIỆNNV VỆ SINH Y TẾ CÔNG CỘNG
2. ĐỊNH NGHĨA „ Leadership is a word covering the human dimension of activities which initiate and foster the ppgrocess of change „ Includes issues such as nature, cultivation of vision and values „ Understanding why change is needed, how it occurs,,p the role of leadership in managing and motivating change, importance of shared responsibilities
3. CHỨCCN NĂNG CỦAALÃNH LÃNH ĐẠO 1. Conceptua lizing/ unde rsta n din g vi si on 2. Projecting/ communicating vision in own context 3. Initiating change/guiding change 4. Mobilizing commitment and support for change 5. Managing changee resolveresolve conflicts and issues 6. Building of trust 7. Building sustainab il ityity dldeveloping oth ers 8. Confidence in one’s vision and oneself
4. Leadership in management „ Settinggg goals and obj ectives „ Obtaining the commitment of others to reaching them „ Require not only the manager’s basic ability but in addition the capacity to motivate , enthuse , energize them to work well and willingly towards goals in which they believe – “THE CAPACITY TO SECURE THE WILLING SUPPORT OF PEOPLE IN ACHIEVEMENT OF THE ORG.’S WORTHWHILE” „ Depend on the exercise of interpersonal influence „ Thhhkble proactive approach : taking responsible initiatives to change situaion and attitudes through the people is essence of leadership in management
5. Leadership responsibilities at different level s „ Different leadership functions evolve according to the leader position and nature of change sought „ Central level „ IItnterme ditdiate level „ Community level
6. DEVELOPING A VISION „ OOgarganizat atoiona l vis soion: vie w of f utueuture whi ch leader has committed his energies and enthusiasm to achieving „ Visi on statements are i mportant ? : si mpl y and clearly so that reflects the essence of what is required and is not diluted by various conditions and details „ Mission statement: what business are we in? „ Visions are derived from ?: analysis of the past, present and future
7. COMMUNICATING THE VISION „ For the people know that the org . is trying to do they will be more likely to: – Work in team together in a spirit of cooperation – Set local and personal targets that relate to the vision – Handle conflict more constructively
8. COMMUNICATING THE VISION 1. Verbal communication „ Sender Æ receiver Double messages filter a) filters: ppjrejudices ; attitudes; exp ectations; self image b) Double messaggye: body, tone, voice
9. COMMUNICATING THE VISION „ 2Non2. Non-verbal behaviors: ƒ ƒ Eyes, head and shoulder, mouth, body arms ƒ The most important aspects are: – Eye contact – Smile – Position of head ––BodBodyyp posture „ Empathy, trust, confidence
10. LEADERSHIP AND MANAGOGEMENT FRAMEWORK 1. Adequate number of managers 2. Appro priate com petences: ( K , A ,S and behaviors) 3. Enabling working environment ( role, responsibiliti es, org. cont ext and rule, supervision ) 4. Functional support system ( manage money, staff, information supplies
11. Ensuring adequate numbers „ A health manager: is someone who spends a substantial proportion of his/her time managing: – Volume and coveraggge of service ( planning, implementation and evaluation) – Resources : staff, budgets, drugs, equipments, buildings, information – External relation and partners including service users „ “ when we talk about manager , it is like a hat which fits all the heads”
12. Appropriate competences „ “hl“ we have learne dthd the expens ive way that training on its own does not soltbl“lve management problems “
13. Functional critical support system „ The m ain support syste m ar e: – Planning – Financial management – Information/monitoring – Human resource management – Management: stock , assets ( drugs, building, vehicles , equipment „ “ health centers in one country had to record 11 fllhfull sheets of fd data every worki ng d ay. Thi s took on staff member who had other clinical tasks up to 8 hours a day “
14. Creating an enabling working enviiironment „ The immediate working environment ( within health sector) „ The wider working environment „ The broad cultural, political and economic contttext „ “ We can’t wait until we have a perfect world to do something “
15. GOOD PRACTICE PRINCIPLES FOR LEADERSGSHIP AND MANAGEMENT „ Health outcomes „ Evidence based „ AliAligned „ Long term „ Transformational „ Harmonized